Please allow access to your camera to complete the verification.

We couldn't find a camera on this device. Open this link on your phone to continue, or connect a camera and try again.

No camera found

The browser or app you opened this link in doesn't let web pages use the camera, so allowing camera access won't help.

This browser can't use your camera

Open the link you were sent directly in your browser.

You don't have permission to access this page.

The camera can't be used inside this app's built-in browser. Continue in your device's browser to finish your verification.

Open in your browser

Check your Wi-Fi or mobile data. You will pick up where you left off as soon as you are back online.

Reconnect to continue. What you typed stays on this screen.

You are offline.

No internet connection

PDF Password Required

Some steps of your previous verification need to be completed again. Please review the reasons below and try again.

Verification Resubmission Required

Reasons for resubmission:

Your connection may have dropped. The steps you finished are saved.

We could not load your check

We got it before the connection dropped. You do not need to send it again.

Your photo arrived

Your connection dropped while it was sending. We are checking with the server.

Checking whether your photo arrived

Nothing was counted. Send it again when you are back online.

Your photo did not arrive

This check has a step that cannot be done on this device. Your progress is saved. Ask the company that sent the link for help, or open it on another device.

This check has a step that cannot be done on this device. Your progress is saved. Ask {app} for help, or open the link on another device.

This step is not available here

Make sure you opened the whole link. If it still fails, ask the company that sent it for a new one.

This link does not work

Your connection may have dropped. Nothing was lost.

We could not start your check

This step did not finish. Try again; the steps you finished are saved.

Something went wrong on our side

Starting your check

You can try again in {days, plural, one {# day} other {# days}}

Your last check with {company} was not approved, and you have used the tries it allows for now.

You can try again in {hours, plural, one {# hour} other {# hours}}

It is not about you or your details. Contact {company}; the steps you finished are saved.